Last Updated: [09/11/2024]
At Nutify, we strive to provide high-quality products and customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help. Please review our Refund and Returns Policy below for complete details on how to return items and request refunds.
Returns:
To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging. Returns must be initiated within 15 days of receiving the product.
Non-returnable Items:
Certain products may not be eligible for return, including perishable goods such as food items once opened or tampered with, items purchased through third-party platforms (e.g., Amazon, Flipkart, Jiomart), and products marked as non-returnable.
Return Process:
- Contact us at nutifyfoods@gmail.com or call us at 099221 11115 to initiate a return. Please provide your order details and reason for return.
- Once your return request is approved, we will guide you through the return shipping process.
- Customers are responsible for the return shipping costs unless the item is damaged, defective, or incorrect.
Refunds:
Once we receive your returned item, we will inspect it and notify you on the status of your refund. If approved, we will process the refund to your original payment method within 7-10 business days.
Late or Missing Refunds:
If you have not received a refund within the specified time, first check with your bank or credit card company. If you still have not received your refund, please contact us at nutifyfoods@gmail.com for further assistance.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us with proof of damage or defect, and we will arrange a replacement.
Third-Party Purchases:
For purchases made on Amazon, Flipkart, or Jiomart, please refer to the specific platform’s return and refund policies. We do not directly handle returns or refunds for purchases made through these platforms.
Contact Us:
If you have any questions about our Refund and Returns Policy, please reach out to us:
Email: nutifyfoods@gmail.com
Phone: 099221 11115
Address: A-12 Anuron Grand, Behind Hotel Iris, opp Anandrishiji Hospital, Maniknagar 414001